Alphapay, an independent subsidiary of Swisscom, is an innovative provider of services for integrated claims management.
The young company (founded 2007) can count on decades of experience. Created through the outsourcing of Swisscom’s claims collection service, it possesses all the know-how of the telecommunications sector. As a result of the merger with WECO Inkasso AG (December 2009), this knowledge has been combined with many years of know-how from the banking and consumer finance sector.
Every year, Alphapay deals with more than 150,000 slow payments for a large number of clients at four locations covering all the language regions. The company acts fairly, maintaining customer relationships whilst still acting decisively.
With a strong partner network, Alphapay's integrated claims management services, which are unique in Switzerland, start by proactively supporting companies in structuring sales promotion activities, optimizing all phases of the purchasing process, carefully monitoring and validating each individual purchase process in real time, efficiently eliminating slow payments and reactivating client potential.
Thanks to the extended team of representatives in all European countries and in worldwide business centres, Alphapay can offer an expansive, permanently maintained and supervised international collection network.